BentoCS
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NEWAI-generated QBRs now in beta

Customer success, without the bloat.

BentoCS is the lightweight, AI-native platform for B2B customer success teams. Track health, catch churn, and ship QBRs in minutes — without enterprise overhead.

Book a demo Talk to sales
SOC 2 Type II · SSO on every plan · Onboarded in a day
app.bentocs.com/customers
WorkspaceCustomers

Customers

248 accounts · $2.84M ARR

Health is any
Plan is Enterprise
Search accounts
AccountHealthPlanMRROwnerRenewalLast touch
N
Northwind Logistics
northwindlogistics.com
92
Enterprise$48,200
MK
Maya K.
Jun 12, 20262h ago
V
Vertex Robotics
vertexrobotics.com
68
Enterprise$36,500
DT
Dan T.
May 08, 20261d ago
S
Stellar Biotech
stellarbiotech.com
88
Growth$12,800
PR
Priya R.
Aug 22, 20264h ago
H
Horizon Financial
horizonfinancial.com
41
Enterprise$62,000
MK
Maya K.
Apr 30, 20266d ago
L
Lumen Analytics
lumenanalytics.com
84
Growth$18,400
DT
Dan T.
Sep 14, 20263h ago
Q
Quadrant Studios
quadrantstudios.com
61
Starter$4,200
PR
Priya R.
Jul 02, 20262d ago
O
Orbit Payments
orbitpayments.com
94
Enterprise$54,000
MK
Maya K.
Nov 19, 20261h ago
M
Meridian Health
meridianhealth.com
38
Growth$22,600
DT
Dan T.
Apr 26, 20269d ago
Showing 1–8 of 248
CS teams switching from Gainsight, ChurnZero & spreadsheets
Northwind
Vertex
Stellar
Horizon
Lumen
Orbit
The product

Built for the way CS teams actually work.

Three surfaces your team opens every day — plus everything you actually need, and nothing you don’t. Gainsight wishes.

app.bentocs.com/customers
WorkspaceCustomers

Customers

248 accounts · $2.84M ARR

Health is any
Plan is Enterprise
Search accounts
AccountHealthPlanMRROwnerRenewalLast touch
N
Northwind Logistics
northwindlogistics.com
92
Enterprise$48,200
MK
Maya K.
Jun 12, 20262h ago
V
Vertex Robotics
vertexrobotics.com
68
Enterprise$36,500
DT
Dan T.
May 08, 20261d ago
S
Stellar Biotech
stellarbiotech.com
88
Growth$12,800
PR
Priya R.
Aug 22, 20264h ago
H
Horizon Financial
horizonfinancial.com
41
Enterprise$62,000
MK
Maya K.
Apr 30, 20266d ago
L
Lumen Analytics
lumenanalytics.com
84
Growth$18,400
DT
Dan T.
Sep 14, 20263h ago
Q
Quadrant Studios
quadrantstudios.com
61
Starter$4,200
PR
Priya R.
Jul 02, 20262d ago
O
Orbit Payments
orbitpayments.com
94
Enterprise$54,000
MK
Maya K.
Nov 19, 20261h ago
M
Meridian Health
meridianhealth.com
38
Growth$22,600
DT
Dan T.
Apr 26, 20269d ago
Showing 1–8 of 248
Platform

Everything your CSM team uses. Nothing you’ll never open.

HEALTH SCORING

Signals that actually map to churn.

Combine product usage, support sentiment, renewal proximity and exec engagement into a single score — with the weights that fit your business.

Product adoption
35%
Renewal proximity
25%
Support sentiment
20%
Exec engagement
15%
Contract value
5%
AI IMPORT

Drop a CSV. We map the columns.

Onboard 1,000 accounts in minutes. Claude reads your headers, we confirm the mapping.

company_nameAccount name
acv_usdARR
tierPlan
owner_emailCSM owner
PLAYBOOKS

Trigger the right touch, automatically.

When usage drops, health dips, or a sponsor leaves — fire the right sequence.

WHENUsage drops > 30%
DOSlack CSM + draft email
QBR GENERATOR

QBRs in 90 seconds.

From live account data to a shareable brief, formatted to your template.

Q2-Horizon-QBR.pdf
Generated 12s ago · shareable link
INTEGRATIONS

Meets your stack where it is.

Bidirectional sync with HubSpot, Salesforce, Stripe, Intercom and Slack.

HS
SF
St
In
Sl
GA
Zd
+2
SECURITY

Enterprise-grade, startup-fast.

SOC 2 Type II, SSO, strict multi-tenant isolation via Postgres RLS.

SOC 2 Type IIGDPRHIPAAISO 27001SSO/SAML
Compare

The Gainsight escape hatch.

If you’ve ever renewed a six-figure CS contract for software your team barely opens, this is for you.

BentoCS
GainsightChurnZero
Time to first valueHoursWeeksDays
AI-native workflowsYesAdd-onLimited
Customer data importCSV + AI mappingPro servicesCSV only
Health scoringWeighted + signalsWeightedBasic rules
QBR generationOne clickManualTemplate
Starting price$29 / seatEnterprise only$199 / mo
Setup time< 1 day2–6 weeks1 week
We cut our renewal-risk review from a six-hour Monday to a ten-minute coffee. Our CFO asked what we did — I pointed at BentoCS.
MK
Maya Kowalski
VP Customer Success · Northwind Logistics
4.2h
saved per CSM per week
28%
lower logo churn
< 1 day
to full setup
Pricing

Priced for teams, not buyers.

Transparent, seat-based. No multi-year lock-in. Onboarded in a day.

Starter
For teams getting off spreadsheets.
$29per seat / mo
Book a demo
Up to 500 customer accounts
Health scoring (3 signals)
CSV + AI import
Email support
Most popular
Growth
For scaling CS orgs.
$59per seat / mo
Book a demo
Unlimited accounts
Custom health models
Playbooks & automations
HubSpot / Salesforce sync
AI QBR generator
Priority support
Enterprise
For regulated & multi-region.
Customcontact sales
Talk to sales
Everything in Growth
SAML SSO + SCIM
Dedicated region
Custom SLAs
Named CSM + onboarding
FAQ

Questions, answered.

Gainsight is a buying committee tool — BentoCS is a CSM tool. We ship the surfaces your team opens every day (customer list, 360, health, playbooks) without the six-month rollout, pro-services tax, or legacy admin console.

Stop paying for CS software your team doesn’t open.

See BentoCS in a 30-minute demo. Import your accounts in an afternoon.